Sugam Group
Sugam Group
Account/Finance/Banking
Kathmandu Nepal
Open Website
Sugam has a legacy dating back to the 1950s when it was founded as one of the first logistics company in the Indian subcontinent. Having established itself as a leader in the logistics and transport sector, Sugam Group is committed to taking its network worldwide to service clients through integrated single-window solutions.

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CCD Executive
Apply Before: 4 Days 1 Hours Left
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Basic Information
Job Category : Logistic/ Courier/ Air Express
Job Level : mid Level
No. of Vacancies : 1
Employment Type : full time
Job Location : Kathmandu
Offered Salary : negotiable
Apply Before(Deadline) : 2024-05-23 ( 4 Days 1 Hours Left )

Job Specification
Education Degree : Bachelor Degree
Education : BBA / BBS
Experience : greater than 1 years

Other Specification

Requirements:

  1. A bachelor's degree in a related field.
  2. 1-3 years of experience in accounts or credit control.
  3. Strong communication and negotiation skills.
  4. Proficiency in data management.
  5. Analytical and detail-oriented capabilities.
  6. A valid driver's license and access to a bike.
  7. Flexibility and ethical conduct in financial matters.
Job Description

Job Overview:

As a CCD (Customer Credit and Debt) Executive, your primary responsibility is to manage outstanding payments, follow up with customers, and ensure timely recovery of dues. Additionally, you will be responsible for updating and maintaining accurate customer contact information in the records to facilitate effective communication.

Key Responsibilities:

  1. Outstanding Payment Follow-up:

    • Diligently follow up on outstanding payments from customers.
    • Monitor and track customer outstanding balances on a daily basis.
    • Initiate contact with customers to resolve payment-related issues promptly.
    • Employ effective communication and negotiation skills to secure payments.

  2. Customer Master Data Management:

    • Maintain and update the customer master database with accurate phone numbers and email addresses.
    • Ensure that customer contact information is up to date, enabling efficient communication.
    • Collaborate with relevant departments to rectify any discrepancies in customer records.

  3. Reporting:

    • Generate and maintain reports related to outstanding payments, recovery status, and customer communications.
    • Provide regular updates to the management regarding outstanding balances and recovery progress.